Privacy Policy

At LUFIMI, we respect your privacy and are fully committed to protecting your personal data. All information provided by our customers is treated with strict confidentiality and used only for legitimate business purposes.

We collect and store only essential data, such as name and email address, in order to improve our customer relationship and provide a better shopping experience, including personalised offers, products and services.

Data Security

Our eCommerce platform uses advanced security technologies to ensure the protection of users’ personal and payment information. We continuously invest in secure systems to prevent unauthorised access, misuse or disclosure of data.

Payment Information

Credit and debit card details are processed exclusively by our secure payment gateway and are used only during the checkout process.
LUFIMI does not store, access or retain any card details after the transaction is completed, ensuring maximum security for all financial operations.

Use of Email Address

Your email address will be used solely for:

  • Order updates and purchase-related communications

  • Marketing communications, such as promotions and new product launches

You may unsubscribe from marketing emails at any time by using the link provided in our communications.

Sharing of Personal Data

LUFIMI does not sell, rent or share personal data with third parties, except:

  • When required by law or court order

  • When necessary to fulfil your order (e.g. payment processors or delivery partners)

  • When authorised by the customer

All third parties involved comply with applicable data protection regulations.

Legal Basis & GDPR Compliance

We process personal data in accordance with the UK General Data Protection Regulation (UK GDPR) and applicable data protection laws. Data is collected only when necessary and handled lawfully, fairly and transparently.

You have the right to:

  • Access your personal data

  • Request correction or deletion

  • Withdraw consent for marketing communications

  • Request information on how your data is used

Contact

If you have any questions, concerns or suggestions regarding our Privacy Policy or how your data is handled, please contact us through our official customer support channels.

 

At LUFIMI, your purchase is protected and your privacy is always respected.